5 Common Landing Page Mistakes
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A properly designed and functioning website landing page is a thing of beauty. It greets customers warmly, informs leads, and even collects customer contact information. It presents news and information relevant to its industry, and shares internal and external communications.
And it does this 24 hours a day, 7 days a week, 52 weeks a year without ever asking for a pay raise.
But this is true only if your website landing page is designed well, maintained, and optimized to the gills. The art and science of a flawless landing page is beyond the scope of a single article, but we can start with helping you spot seven of the most common – and damaging – trouble spots.
2. Poor Signposting
Your landing page isn’t just there to be pretty. It’s meant to convince people to take action. If you don’t make it easy to find your call to action, most viewers won’t look for it. You must make it clear — in as succinct and efficient terms as possible — why the action you want a reader to take will deliver enough value to make it worth the hassle. Tell them, in words that stand out from the rest of the page, what you want them to do next and what they’ll receive for doing so.
Improving your signposting stats by asking yourself the following questions:
Do you have a clear understanding of what the next step in a visitor’s customer journey should be?
Is it easy to find and take that step on your website?
Does your copy make a clear and compelling argument in favour of taking that step?
If you can answer yes to all three questions, your signposting is likely good (or at least good enough for now). If not, now you know what you have to do to improve it.
3. Slow Loading Time
Remember that 3 to 15-second maximum time limit we mentioned earlier? That span includes time spent waiting for your landing page to load, and every microsecond of that wait increases a reader’s likelihood of bailing on the whole thing. You must get your loading time to be as quick as possible.
Viewers who exit your landing page early – including while still waiting for it to load – increase your site’s bounce rate. Higher bounce rates reduce your rankings on Google and other search engines, meaning a page that loads too slowly not only impresses fewer viewers, but it also gets fewer viewers overall.
Improving your loading time is usually a job for your tech team or whoever in the office is responsible for overseeing your hosting service. That said, here are a few of the most important ways to optimize this important factor:
Optimize image size, file format, and compression;
Clean up your database by deleting saved drafts, old revisions, unused plugins, and similar virtual detritus;
Confirm that your WordPress theme (if applicable) is optimized for quick loading;
Use a content distribution network for file storage;
Analyze server response time with your hosting service, and work with them to reduce it;
Install tools that leverage browser caching;
Fix all your broken links;
Remove all render-blocking from JavaScript;
Reduce the number of redirects necessary to reach your page;
Optimize your code, especially in CSS, JavaScript, and HTML;
Enable file compression — except for on images;
Replace all PHP content with HTML wherever possible.
This is technical, detailed work, but it’s important. If you don’t have team members up to these tasks, it can be worth hiring an outside consulting company to do it for you.
4. Only One Landing Page
You have a good idea of your ideal customer’s hopes, fears, pain points, demographics, likes and dislikes, and other important information. If you have several different types of customers, you can’t use the same landing page for each of your customer groups. Each group has different characteristics that will prompt them to follow your call to action, so you don’t want to offer just one landing page.
Similarly, you also probably have more than one product or set of content and offerings to generate sales. Having only one landing page can lose leads because the page is only optimized for one of those products or content sets.
Ideally, you should have a unique landing page with a tailored offer for each of your customer models that would send those individuals to each of the products and content sets. An ad for professionals in their 30s making over $50,000 a year would lead to a landing page built for them, while an ad for heads of households working from home would lead to a landing page built for them.
Yes, that means a company with three profiles and four content sets would need 12 landing pages. And yes, it’s worth that kind of effort.
5. Insufficient Visuals
“A picture is worth 1,000 words” is ancient wisdom, but it’s far from true in the internet world – it’s actually worth more. A quick look at social media and blog performance will tell you many people will look at, enjoy, and share a photo or video, but not many will read an entire 1,000-word post on the same topic.
How well your landing page performs depends on the images you use and how you present them. Does your page’s layout conform to the best practices of visual web design:
Including images that emotionally reinforce the value expressions of your product’s core benefits;
Containing sufficient white space to not be intimidating;
Providing data images to indicate the worth of what you do;
Using visual design cues to lead the eye toward your conversion points;
Applying color gradients to highlight offers and your call to action;
Using infographics to replace the dreaded “wall of text”.
If you can say yes for half of these things, carry on. If not, this point may be among the better places to start with a landing page redesign.